ABOUT USMarketing for cleaning and hygiene

A small team from inside the industry.

We’re Merci, Michelle and Katie. We look after social media, PR, awards and more for cleaning, hygiene and FM companies across the UK.

Our story

Started by people who know cleaning.

Bubble Duck began with bid writing. Merci spent her first years in the industry writing tenders for cleaning companies, and kept meeting brilliant teams with stories that deserved a much bigger audience.

Together with Michelle, who has spent more than 26 years in cleaning and FM, we set up an agency just for this sector. We already know the language, the buyers, the awards and the dates that matter, so we can get straight to work.

Today we work as an extension of each client’s team, with everything planned, approved and reported in MyBubbleDuck, their own client portal.

On a shoot at a London bus depot
Out on site with our clients’ teams

Meet the team

The same three people look after your account every month.

Co-founder

Merci Marosi

Merci studied Design and Innovation and joined the cleaning industry in 2022 as a bid writer. Writing tenders for cleaning companies showed her how many great stories the sector has to tell, and Bubble Duck grew from there.

She leads strategy and creative for our clients, and built MyBubbleDuck so clients can see and approve everything in one place.

Chartered Environmental CleanerLiveryman, Worshipful Company of Environmental Cleaners
Michelle Brightly
Co-founder

Michelle Brightly

Michelle has more than 26 years in the industry, including over 20 running an FM recruitment company, alongside a background in organisational consulting.

She knows how cleaning and FM companies are run, how they win work and who buys from them, and she brings that to every client we take on.

26+ years in cleaning and FMJunior Court Assistant, Worshipful Company of Constructors
Katie Henstock
Marketing Assistant

Katie Henstock

Katie is studying for an MSc in Marketing at Durham University and graduated from Newcastle with a BA (Hons) in English Literature.

She brings fresh ideas and a creative eye to our clients’ social posts and newsletters.

MSc Marketing, Durham UniversityBA (Hons) English Literature, Newcastle

Our place in the industry

We’re part of the organisations that shape cleaning and construction in the UK.

Worshipful Company of Environmental Cleaners coat of arms
Worshipful Company of Environmental CleanersMerci is a Liveryman and a Chartered Environmental Cleaner
Worshipful Company of Constructors coat of arms
Worshipful Company of ConstructorsMichelle is a Junior Court Assistant
CSSA member
Cleaning & Support Services AssociationBubble Duck is a member

How we work

Cleaning and hygiene specialists

Nearly every client we have is in cleaning, hygiene or FM, so your plan starts from what your buyers care about.

Part of your team

The same people every month, a monthly call, and MyBubbleDuck for everything in between.

Your work stays private

We keep our client list confidential, along with your plans, numbers and wins.

Let’s talk about your marketing.

Book a call with us and tell us what you’re working towards this year.